Information Technology Services, BTC

The Information Technology Services (ITS) program offers a Basic Technical Certificate in Computer Support for students interested in a focused entry point into the IT field. This 16-credit certificate can be completed in two semesters and provides students with fundamental knowledge and skills for basic IT support positions. This is designed as an alternative for students who may not wish to complete the longer ITS Intermediate Technical Certificate.

Skill Assessments and Certifications

Students in this program will test for the CompTIA A+ Core 1 and Core 2, and are prepared for CompTIA Security+ certifications.

Entrance Requirements

Entrance requirements match the ITS ITC/AAS program:

• Students must qualify for a GEM Math course, or discuss qualifications with an Admissions counselor.
• Students must meet the computer literacy proficiency as described below:
  • This program assumes students possess an intermediate level of computer knowledge at the beginning of the program. Students may demonstrate this level of knowledge with a current IC3  or A+ certification, successfully passing BSN 115 or equivalent with a grade of (B) or higher, passing the CEI Computer Literacy Exam with an 80% or higher, and/ or gaining instructor permission. It is recommended that all prospective students visit with an instructor to review their particular qualifications and receive an overview of the program prior to enrollment.
  • Note:  Students accepted into the program will be required to complete the classes in the prescribed semester as laid out in the catalog.  Failure to register and/or pass all classes required each term may result in delays or dismissal from the program.  Any changes to registration outside of the prescribed semester must be approved by the Department Advisor.
  • Industry employers require criminal background checks as a standard for employment.  If you have questions or concerns about passing a criminal background check, the Cybersecurity and Technology Department strongly encourages you to discuss your concerns with a CEI Admissions Counselor or Department Advisor.

Program Costs

In addition to the registration and technology frees, an ITS student may expect to pay approximately $350 per semester for books and supplies.   Additionally, in the the first semester of the ITS program, students are required to purchase the parts for a computer, which they assemble as part of their coursework.  The cost for these components will run approximately between $500 and $1,500.

Intended Learning Outcomes

Upon successful completion of the Computer Support Basic Technical Certificate, students will be able to:

• Install, configure, secure, maintain, and troubleshoot computer hardware and software.
• Setup, configure, secure, and troubleshoot basic network hardware and services.
• Employ professional, team, and ethical behaviors that contribute to continued employability, accounting for technological advances.

 

• 16 Credits
• Not Financial Aid Eligible