Dec 06, 2025  
2021-2022 Catalog 
    
2021-2022 Catalog [ARCHIVED CATALOG]

Information Technology Services, AAS


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The Information Technology Services (ITS) program offers several options for students interested in employment in one of the most dynamic, broad, and potentially lucrative job markets in the 21st century.

As the Cyber Security program derives from ITS, both programs share the first-year Intermediate Technical Certificate (ITC), which provides foundational knowledge and skills necessary for entry-level IT service work. The ITS ITC also trains to industry-recognized certifications.

The Associate of Applied Science degree (AAS) in ITS is a two-year program designed to provide the knowledge and skills needed for employment in small, medium, or large corporate environments that may consist of multiple locations, networks, domains, and cloud services. Training includes support for a broad range of technologies and common network services such as messaging, file and printing, firewalling, internet connectivity, SDN, remote access, servers and client management. Additionally, the program prepares students to gain industry-recognized skills-based certifications including Microsoft, Cisco, and CompTIA.

Industry Partners at CEI

CEI is a Microsoft IT Academy, a Cisco Networking Academy, and a CompTIA Authorized Academy. These partnerships ensure that the industry official curriculum is available to the qualified instructors teaching the various ITS courses, and provides discounts for certification exams.

Entrance Requirements

Students must qualify for any GEM Math course, or discuss qualifications with an admission counselor

Students must meet the computer literacy proficiency as described below:

  • This program assumes students possess an intermediate level of computer knowledge at the beginning of the program. Students may demonstrate this level of knowledge with a current IC3 certification, successfully passing BSN 215  with a grade of (B) or higher, passing the CEI Computer Literacy Exam with an 80% or higher, and/or gaining instructor permission. It is recommended that all prospective students visit with an instructor to review their particular qualifications and receive an overview of the program prior to enrollment.

Intended Learning Outcomes

  • Install, configure, secure, maintain, and troubleshoot computer hardware and software
  • Setup, configure, secure, and troubleshoot basic network hardware and services
  • Implement, monitor, and maintain network servers, including web servers and network applications
  • Employ professional, team, and ethical behaviors that contribute to continued employability accounting for technological advances
  • Design, implement, operate, and troubleshoot enterprise network and server infrastructure to meet technical and business requirements
  • ITC outcomes are all of the above outcomes except for the last outcome consisting of enterprise infrastructure.

Program Costs

In addition to the registration and technology fees, an ITS student may expect to pay approximately $350 per semester for books and supplies. Additionally, in the first semester of the ITS program, students are required to purchase the parts for a computer, which they assemble as part of their coursework. The cost for these components will run approximately between $500 and $1,500.

Industry Testing for Certification

Upon completion of the designated industry certification courses, students demonstrate proficiency by participating in the industry certification exam process including exams through Microsoft, Cisco, and/or CompTIA. Students holding current industry certifications may qualify for prior learning credit. A testing fee is assessed to the course that directly relates to the CEI required certification exams. A list of testing fees is available from program instructors.

  • Sixty (60) Credits
  • Financial Aid Eligible

Choose one of the following two courses:


Choose one of the following two courses:


Semester 4 (Spring)


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