Student Accessibility Services
Room 311B, Christofferson Building (3) • 208.535.5462 • student.accessibility@cei.edu
The mission of Student Accessibility Services is to promote and ensure equal access for all College of Eastern Idaho students, faculty, staff, and guests. CEI is committed to providing educational opportunities to all qualified individuals and, in doing so, complies with the Americans with Disabilities Act of 1990 (ADA) as amended in the ADA Amendments Act of 2008 (ADAAA) and Section 504 of the Rehabilitation Act of 1973, which states that no qualified person shall, because of their disability, be denied access to, participation in, or the benefits of any program or activity operated by the College.
Student Accessibility Services is available to assist any student, prospective student, or campus guest who has a documented disability and believes they may benefit from reasonable accommodations, which are provided on a case-by-case basis.
Individuals with questions about accessibility or who wish to request reasonable accommodations, and/or auxiliary aids as indicated in the ADAAA or Section 504 of the Rehabilitation Act, should contact Student Accessibility Services by visiting Building 3, Room 311B; by calling (208) 535-5462; or by emailing student.accessibility@cei.edu.
Accommodation Request Procedure
It is essential that students with disabilities self-identify and submit requests for accommodations, and/or auxiliary aids within a timely manner. Whenever possible, this request should be made prior to the start of the semester as accommodations are not retroactive. Students requesting accommodations, and/or auxiliary aids must follow these steps:
1. Must have a documented disability and must self-identify to Student Accessibility Services.
- The student may be asked to provide appropriate third-party documentation which helps to establish the presence of a disability. Should documentation not be available, it is the student’s responsibility to obtain this at their expense and provide it to the Student Accessibility Services.
2. Schedule/participate in an intake meeting, at which time the student will be asked about the disability, and the impact or barrier(s) it has on their educational experience.
- Student Accessibility Services and the student will discuss the request for reasonable accommodations, and/or auxiliary aids.
3. Student Accessibility Services will review the intake notes and third-party documentation to determine the appropriateness of the accommodations requested.
- Student Accessibility Services will inform the student of the resulting decision.
4. For approved accommodations, and/or auxiliary aids, Student Accessibility Services will provide a letter of accommodation, which will be delivered digitally to the student and their instructor(s). Students are encouraged to meet with their instructor(s) as necessary to discuss the implementation of the accommodations. It is the student’s responsibility to notify the instructor and/or Student Accessibility Services if accommodations are not being met.
- Requests for accommodations, and/or auxiliary aids must be made to Student Accessibility Services EACH semester of enrollment.
- Student Accessibility Services will update the accommodation letter and distribute it as outlined above.
5. Should the student disagree with the decision of Student Accessibility Services, the student must, within ten working days, submit a written appeal to the Dean of Student Affairs, as outlined in the Grievance Procedure below.
Reasonable accommodations are determined on an individual basis. No student has the right to any particular accommodation except those needed to properly address the disability and its barriers.
Examples of accommodations and auxiliary aids may include, but are not limited to:
- Reduced-distraction testing environment for exams and quizzes
- Extended testing time for exams and quizzes
- Reader and/or scribe for exams and quizzes
- Use of word processor for essay exams and quizzes
- Textbooks in alternative formats
- Use of a digital recorder or other auditory recording device in class
- Note taking services
- American Sign Language (ASL) interpretation services
- Sound amplification or assistive listening device
Grievance Procedure for Student Accessibility Services
College of Eastern Idaho has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the ADAAA and Section 504 of the Rehabilitation Act of 1973. If an individual with a disability believes they have been discriminated against they have the right to file a grievance by following the steps below. College of Eastern Idaho’s Student Accessibility Services has been given the responsibility of determining and approving a student’s need for accommodations, and/or auxiliary aids. All requests for accommodations or assistance should first be filed with the Student Accessibility Services, following CEI’s published accommodations request procedure. If the student believes the Student Accessibility Service’s decision is discriminatory on the basis of disability, the student should first meet with Student Accessibility Services to review the decision. If an acceptable conclusion cannot be reached, the student may request a review of the decision as follows:
Within ten working days of the decision, submit a grievance requesting a review to CEI’s Dean of Student Affairs by clicking here. Include the following:
- Name of the person filing the complaint
- Date of original accommodation or assistance request
- Accommodation or service requested
- Reason for the request
- Reason Student Accessibility Services decision is not deemed to be appropriate, reasonable, or effective
The Dean of Student Affairs will review the information and meet separately with the student and others as needed and then will render a decision within five working days. Written notice of the decision will be sent to the complainant. If the complainant is not satisfied with the decision, they may request a review from the Vice-President of Academic and Student Affairs.
Accessibility-Related Complaints Related to Academic and Non-Credit Programs
This procedure shall apply to academic programs. Examples are:
- Requests for classroom accommodations such as audio recording devices, note takers, assistive listening devices and interpreters;
- Requests for test accommodations such as extended time, tests read aloud, or reduced-distraction testing.
If a complaint is brought by a student regarding denial or modification of an accommodation, and/or auxiliary aid request, the decision of Student Accessibility Services to provide or deny said accommodation shall be implemented until such time as a formal resolution of the grievance procedure is achieved.
If a faculty member shall refuse to provide an accommodation, and/or auxiliary aid in accordance with Student Accessibility Services written notice, the student should first request the Student Accessibility Services assistance in resolving the dispute. The request must be made within ten working days after the faculty member’s refusal to provide the accommodation, and/or auxiliary aid. Student Accessibility Services will meet with the faculty member, the department chair, or other faculty and administration officials as appropriate in order to attempt to resolve the complaint.
In the event Student Accessibility Services is unable to resolve the complaint within five working days of the request, Student Accessibility Services will refer the matter to the Dean of Student Affairs. It is Student Accessibility Services responsibility to notify the student of such action and to provide all pertinent information to the Dean of Student Affairs.
The Dean of Student Affairs will review the information and meet separately with the student and others as needed and then render a decision within five working days. Written notice of the decision will be sent to the complainant. If the complainant is not satisfied with the decision, he/she may request a review from the Vice-President of Instruction and Student Affairs. This request must submitted in writing and within 10 working days of Dean of Student Affairs’ decision.
Accessibility-Related Complaints with Campus Activities, Events, and Services
This procedure shall apply to campus activities, events, and services. Examples are:
- Concerns related to building or grounds accessibility
- Participation in college-sponsored events
- Requests for accommodations related to parking
If a complaint is brought by a student, community member or other individual regarding accessibility issues related to CEI buildings, grounds, or campus events, the individual should first request Student Accessibility Services assistance in resolving the dispute. The request must be made within ten working days after the issue is identified. Student Accessibility Services will then attempt to resolve the complaint. If a resolution cannot be reached within five working days, Student Accessibility Services will refer the matter to the Dean of Student Affairs.
The Dean of Student Affairs will review the information and meet separately with the student and others as needed and then render a decision within five working days. Written notice of the decision will be sent to the complainant. If the complainant is not satisfied with the decision, he/she may request a review from the Vice-President of Instruction and Student Affairs. This request must submitted in writing and within 10 working days of Dean of Student Affairs’ decision.
|